Good questions

Frequently asked questions

Printing, downloads, licenses and planner help. Can't find your answer? Write to us.

Downloads & delivery

Is anything shipped to me?

No. Our Etsy products are digital downloads, so no physical item is shipped. You get files to print or open at home.

How do I download my files?

After checkout, Etsy emails you when your files are ready. On etsy.com, go to You › Purchases and reviews and click Download files. Downloads work best on a computer; the Etsy app may not open files.

I can't find or open my download.

Check the email Etsy sent, and look for the files in your computer's Downloads folder. PDFs open in any free PDF reader. Still stuck? Write to us or message us on Etsy and we'll help.

Printing coloring pages

What paper size are the coloring pages?

Cozy Witch Academy comes as two PDFs: US Letter (8.5 × 11 in) and A4 (210 × 297 mm). Use whichever matches your paper. The free sampler is US Letter and prints fine on A4 with Fit to page.

What printer settings should I use?

Choose Actual size or Fit to page. Print in black and white if you like, since the pages are pure black line art. Landscape designs are rotated to fill a portrait page, so your printer handles them automatically.

What paper is best?

Smooth 65–110 lb cardstock is great for markers and alcohol markers. Regular copy paper works well for colored pencils and crayons. For markers, slip a spare sheet underneath to stop bleed-through.

Can I print a page more than once?

Yes. Print your favorites as often as you like for your own personal use.

License & use

What can I do with the pages?

Print and color them for yourself, and color them with family and friends at home. Please don't sell, share or redistribute the files or printed pages, or use them in products for sale. Full details are in our terms of use.

Can I use them in my classroom or library?

Please ask us first. We're happy to talk about classroom and library use.

Can I post my colored pages online?

Yes, we'd love that! Please share photos of your finished pages, but not the blank files.

Is your art made with AI?

Yes. Our illustrations are created with AI image-generation tools from our own prompts, then chosen, cleaned up and checked by our family. We say so on every listing.

Refunds

Can I get a refund?

Because our products are digital downloads, we can't accept returns or exchanges, as noted in our Etsy listings. If a file is faulty, won't open or isn't what the listing described, contact us or message us on Etsy and we'll make it right. Etsy's own purchase policies also apply to orders placed on Etsy.

Budget planner help

Which apps does the planner work in?

It's an Excel file (.xlsx) for Excel 2016 or later, or Microsoft 365 (desktop or free web). It also works in Google Sheets after you import it, and in LibreOffice Calc. Apple Numbers can open it, but some formatting and charts may look different.

How do I use it in Google Sheets?

Go to drive.google.com, click New › File upload and choose the .xlsx. Open it in Drive, then choose File › Save as Google Sheets. Your converted copy is private to you.

How do I clear the sample data?

The planner arrives filled with sample numbers so you can see how it works. Clear the white cells on Transactions, Bills, Debt Snowball and Savings Goals. Leave the cream and oat cells alone, because they hold the formulas.

Snowball or avalanche, which should I pick?

Snowball pays the smallest balance first, for quick wins. Avalanche pays the highest interest rate first, which usually saves more interest. Switch between them in Settings and compare Total interest paid. The planner is a tracking tool, not financial advice.

Can I change the currency or the year?

Yes. Set the year in Settings. To change the currency, select the money columns and pick your symbol under Format › Number › Currency.